George_Grinnell

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  • Hello, please review the secplicity blog post regarding 3CX, as WatchGuard learns more we will update the article. As noted in the article EDR, EPDR are effective for detection from 0 day. https://www.secplicity.org/2023/03/30/3cx-supply-chain-attack/
    in 3CX Desktop App Supply Chain Attack Comment by George_Grinnell March 2023
  • Hello Doug, I appreciate you taking the time to express your concerns about WatchGuard support. As the VP of Support, this kind of feedback is important for me to hear and I am sorry your experience was poor. I acknowledge that our support has fallen below our normal high standards for response time. This has occurred…
    in Watchguard Support - Understaffed? Overwhelmed? Comment by George_Grinnell January 2022
  • Here is a description of the items FBX-16588 – this is about higher memory usage and the scand process crashing. This is not new to 12.5 and is a general resource usage issue that is seen in some environments. WatchGuard is continuing to work with specific customer to diagnose proxy memory usage. FBX-17562 - this is KB…
    in 12.5 buggy Comment by George_Grinnell September 2019
  • The server OS and Database are too old and our IT department must decommission them for compliance reasons. I do apologize about losing the old data, WatchGuard is focused on replying to this community and with your immense help the community will be full of useful information in no time.
    in Legacy User Forum is going offline Comment by George_Grinnell July 2019
  • Hello You should really open a customer care support case to get help with licensing. Most likely issues are 1. You never activated the Total Security upgrade on wg.com 2. If you did activate you did not install the new feature key Customer care can help you resolve the issue. You can open a case here:…
    in Firebox M200 lost TOTAL SECURITY Licence Comment by George_Grinnell July 2019
  • Hello You can convert the configuration to any model and then save it to the new model. If you move to a model with fewer physical interfaces you need to make sure interfaces you have in use on the XTM330 are not removed. The corresponding model to an XTM330 is a M270 You should not try and store the backup from the XTM330…
    in upgrade for XTM330 Comment by George_Grinnell July 2019
  • Hi Bruce, Does the gear icon on the right side of the post not work for you to edit? I just tried that on a few posts and the edit worked.
    in Edit not working ???? Comment by George_Grinnell April 2019
  • Hi Bruce, if you hit go button on the top search bar you will then see a drop down arrow, that arrow shows the advanced search / filter options, you can search by username (Author) there. Let me know if that works for you.
    in Find posts by user ??? Comment by George_Grinnell April 2019
  • Hi Bruce, this was fixed.
    in Recent Discussions - does not show posts from Tips for using the Community Comment by George_Grinnell April 2019