Comments
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Hello, SkyJaxx Plesae check for any ID stored by us on our database from the online console by clicking here: If a recovery key does not match the search query, some modification had to be made, but foreign of our agent (no configuration changes have been made on this computer), which has caused a new "Recovery Key ID" to…
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Hello, Panda_BD on the online console, open one of the detection lines. and check the origin MAC address. check the IP assign to that MAC, by opening a MSdos console and executing the command: ARP -a That will give you the IP (all devices should be turned on and also part of the network, otherwise the IP will not be…
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Hi, mchavez PM sent. Let us know if there are further issues.
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Hi, Cicciopalla. I have just sent you a PM. David
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Hi, svt11 Please try the following in order to check if It is panda the cause for the fall on speed: Please create the Administrators panel, for the local machine: FOR THE AETHER CONSOLE: Access the Aether console Click on the SETIINGS tab Now access on the left hand column “Per computer Settings” Copy the Default profile,…
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Mr or Ms [email protected] is got a point here. The file missing is part of Microsoft Visual C++ library. Try the solution provided on previous message on this thread, and if that does not solve the issue, please contact the Tech support for data collecting in order to know the exact problem on your device. Regards, David
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Hello, Harya. You can check the web help: https://www.pandasecurity.com/en/support/card?id=50072 You can also schedule scans from the online console, but are more general than the local scans: https://www.pandasecurity.com/en/support/card?id=50007 Hope this helps David.
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Hello, Alerts from EPDR/EDR/EPP for detections, or devices found on the network... will be sent to the email specified directly on the online console for the product. Hope this is what you were looking for! David