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You can contact Customer Care, and provide the serial number & model of this firewall, and they should be able to tell you the want account name this firewall is registered, which should give you a clue.
To contact Customer Care:
Once you disable the default IPSec policy, you can add as many specific IPSec policies as needed.
For example, you could add one for each of or for all BOVPNs - From: specific IP addrs or FQDNs of the other ends of the BOVPN sites, and have…
How are you trying to access the servers?
If so, could SMB not be enabled in the wireless interface?
There are a number of "hidden" polices in the WG software.
So for IPSec user VPN connections, the policies are for connections by authenticated users, well after the IPSec connection attempts.
You can disable the built in IPSEC poli…
For the record, what firewall models & software versions are at each end?
It looks like both ends are out of sync on trying to bring up the VPN.
In this post, a change to the "IKE V1 password", which I assume to mean the share…
You need to add a policy to your M270 to allow the T20 or other remote firewalls to contact your WSM Server.
Add a WG-Mgmt-Server Packet Filter, From: Any-external (or preferably the public IP addrs of the remote firewalls) To: SNAT (Any-e…
I have no formal WG training either - just many years of using the WG products...
As I said before, a M270 comes with a 4 unit WSM Server license .
You should be able to find it on the support site in the your products section.
And as I said before, even without a WSM Server license, you can select Connect to Dev…
Given what James said, and what is in the docs (see below), I would expect the BOVPN tunnels to stop, or at the least, not be able to start up once stopped.
Disable or Enable the Built-in IPSec Policy
The Firebox includes a …
You need to factory reset the firewall in order to change the access user IDs and/or passwords.
Prior to doing so, make sure that you have saved the current config.
After the factory reset, you can reload the saved config.
One would hope that the GEO response to the sender would be their source country, not the dest country. So for me, this is unexpected.
Support may well tell you that this is working as expected.
But it is not what I would expect.
Support subscription: Each device must have an active Support subscription.
To use Fireware GWC to manage an AP, you would need to change the AP to Firebox managed (Basic Wi-Fi) and you can not use the additional features from a Cloud managed AP.
We suggest to stay with Cloud managed, and use Bridge mode for the …
For the record - upgraded from what version to what version?