error on update from 2.1.2.U3 to 2.1.2U4
Hi all, i tried update from U3 to U4 but get this error:
Failure reason: Error installing packages from file /var/opt/watchguard/dimension/upload/upload.3ec24706-8e5b-4243-a527-cda1c3bf19eb.deb; E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
any idea ? reboot did not solve
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Hi @marcottt
This is due to a pervious failed attempt. Please open a support ticket and support can help.
-James Carson
WatchGuard Customer Support
I too have this problem but I cannot open a ticket since Dimension does not have a serial number and is not provided in the product list.
Hi @MyuMyu
Please just use a serial number from any of your firewalls, you can find Dimension under:
Product Family - Firebox
Product - Firebox
Product Area - On Premise Server
Product Detail - Dimension Server
Before doing that, please take a look at the instructions here. If you're moving to 2.2 from an older version, you may have to redeploy the server due to an OS change:
(Upgrade to Dimension v2.2)
https://www.watchguard.com/support/release-notes/fireware/12/en-US/EN_ReleaseNotes_Dimension_v2_2/index.html#Dimension/en-US/upgrade_simple.html
-James Carson
WatchGuard Customer Support