Internal Policy block traffic

Hi everyone.
i have WG 5800 device configuration but data from trusted cannot pass through interface external WG 5800. it looks like it's blocked by the Internal Policy but I can't find it.
thanks.
Log: traffic
2021-08-31 17:55:11 Deny 10.100.11.5 8.8.8.8 dns/udp 57978 53 VLAN_200 External User count exceeded 60 62 (Internal Policy) proc_id="firewall" rc="101" msg_id="3000-0148"
2021-08-31 17:55:12 Deny 10.100.11.5 8.8.8.8 dns/udp 39665 53 VLAN_200 External User count exceeded 60 62 (Internal Policy) proc_id="firewall" rc="101" msg_id="3000-0148"
2021-08-31 17:55:12 Deny 10.100.24.221 8.8.8.8 dns/udp 50879 53 VLAN_200 External User count exceeded 68 126 (Internal Policy) proc_id="firewall" rc="101" msg_id="3000-0148"
2021-08-31 17:55:12 Deny 10.100.24.221 8.8.8.8 icmp VLAN_200 External User count exceeded 60 126 (Internal Policy) proc_id="firewall" rc="101" msg_id="3000-0148"

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