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allow AnyDesk
Hello,
We use WG m370, we have several policies that, depending on the origin, apply different proxy actions. all with their timeout in 10 minutes.
This generates the problem that if it is connected by Anydesk, after 10 minutes it disconnects.
How can I create a policy exclusively for * net.anydesk.com on ports 80,443 and 6568.
I have other policies that control port 80 and 443.
in this case it would only be port 80 and 443 for the anydesk subdomain.
if there is any standard solution to allow anydesk please share it.
Thank you.
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I'll assume this is an outbound connection to Anydesk, correct?
You will need to create a custom policy (either packet filter or proxy) for ports 80 & 443. In the From field put Any Trusted (or whoever you wish to access Anydesk) and in the To field choose DNS lookup and insert anydesk.com
Place this policy above your other port 80 & 443 policies so the firebox processes this policy before the others.
In order for this to work properly your firebox needs to have DNS configured in the network settings, otherwise the domain name lookup will fail.
Good Luck.
It's usually something simple.