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WatchGuard AuthPoint outage?

casadmack74casadmack74
edited August 2021 in AuthPoint - General

I believe WatchGuard may be having a large outage. I've been contacted by several AuthPoint clients, who are not receiving push notifications; thus being unable to authenticate with the VPN. I have been unable to re-connect myself, after testing a different user's account. [removed link- james c]

Is anybody else experiencing issues?

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    rv@kaufmann.dkrv@kaufmann.dk

    open a support case

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    james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @casadmack74
    I don't have any report of an outage for that time. If it's tied to your system it may be the AuthPoint gateway in your system.

    If you haven't already done so, please open a support case (click on the support center link above or call 1.877.232.3531) and we'd be happy to help.

    -James Carson
    WatchGuard Customer Support

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