editing profile blocked

AbertayAbertay
in Tips for using the Community

I dont seem to have permission to edit my own profile so my signature is stuck with an old version of firmware listed. Any ideas how to change this?

--
WatchGuard M4800 (x2 Cluster)
WatchGuard M690 (x2 Cluster)
Firmware : 12.10.4

Comments

  • Bruce_BriggsBruce_Briggs

    For unknown reason, no one has this permission.
    Makes no sense to me.

  • james.carsonjames.carson Moderator, WatchGuard Representative

    @Abertay
    Our internal IT department has permissions to change it. If you PM me what you want changed, removed, etc, I can open an issue with them and have it modified for you.

    -James Carson
    WatchGuard Customer Support

  • Bruce_BriggsBruce_Briggs
    edited April 2021

    @James_Carson

    James - what is the rationale for not allowing users to modify their own profile signature or change their avatar picture?

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi Bruce.
    I'm not sure. I don't have any control over it.

    -James Carson
    WatchGuard Customer Support

  • jamesmcmillanjamesmcmillan

    I just tried to edit my profile, couldn't - and found this thread. It's bonkers not being able to edit our own profiles.. can you pass this feedback on to the internal team?

    All Fireboxes (T-Series, M-Series, FireboxV, Firebox Cloud etc.); EPDR, Advanced EPDR/Cytomic, Orion (Threat Hunting); WiFi, AuthPoint. WSC/Cloud. Management of a few hundred Fireboxes, and a few thousand EPDR endpoints. Platinum Partner. Views my own (if any!).

  • james.carsonjames.carson Moderator, WatchGuard Representative

    @James If you can please PM me what you'd like changed, I can request it be changed by the appropriate team internally. My apologies for the issue.

    -James Carson
    WatchGuard Customer Support

  • AbertayAbertay

    seems this has now changed and you can edit your profile.

    --
    WatchGuard M4800 (x2 Cluster)
    WatchGuard M690 (x2 Cluster)
    Firmware : 12.10.4

  • jamesmcmillanjamesmcmillan

    Nice one @Abertay - thanks for noticing, and letting us know

    All Fireboxes (T-Series, M-Series, FireboxV, Firebox Cloud etc.); EPDR, Advanced EPDR/Cytomic, Orion (Threat Hunting); WiFi, AuthPoint. WSC/Cloud. Management of a few hundred Fireboxes, and a few thousand EPDR endpoints. Platinum Partner. Views my own (if any!).

  • Bruce_BriggsBruce_Briggs

    However, one one changes their Display Name, it doesn't stay changed for more than several hours.
    Stupid site options.....
    Markup On should not be the default either.

  • Bruce_BriggsBruce_Briggs

    With Markdown on, it interprets selected characters as Markdown actions, and thus what I occasionally enter to come out wrong.

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