editing profile blocked

I dont seem to have permission to edit my own profile so my signature is stuck with an old version of firmware listed. Any ideas how to change this?

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WatchGuard M4600 (x2 Cluster)
WatchGuard M640 (x2 Cluster)
Firmware : 12.7.1

Comments

  • For unknown reason, no one has this permission.
    Makes no sense to me.

  • james.carsonjames.carson Moderator, WatchGuard Representative

    @Abertay
    Our internal IT department has permissions to change it. If you PM me what you want changed, removed, etc, I can open an issue with them and have it modified for you.

    -James Carson
    WatchGuard Customer Support

  • edited April 4

    @James_Carson

    James - what is the rationale for not allowing users to modify their own profile signature or change their avatar picture?

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi Bruce.
    I'm not sure. I don't have any control over it.

    -James Carson
    WatchGuard Customer Support

  • I just tried to edit my profile, couldn't - and found this thread. It's bonkers not being able to edit our own profiles.. can you pass this feedback on to the internal team?

    All XTM, T-Series, M-Series, FireboxV, Firebox Cloud, Authpoint, Secure WiFi, Dimension, WSC, WatchGuard Cloud etc. Manage a few hundred devices.

    -=Panda AD360=-

  • james.carsonjames.carson Moderator, WatchGuard Representative

    @James If you can please PM me what you'd like changed, I can request it be changed by the appropriate team internally. My apologies for the issue.

    -James Carson
    WatchGuard Customer Support

  • seems this has now changed and you can edit your profile.

    --
    WatchGuard M4600 (x2 Cluster)
    WatchGuard M640 (x2 Cluster)
    Firmware : 12.7.1

  • Nice one @Abertay - thanks for noticing, and letting us know

    All XTM, T-Series, M-Series, FireboxV, Firebox Cloud, Authpoint, Secure WiFi, Dimension, WSC, WatchGuard Cloud etc. Manage a few hundred devices.

    -=Panda AD360=-

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