VPN group missing from Groups but still in SSL authentication page...
Watchguard T10, T15, T20, T35, T40, M300
Mostly on 12.5.2 firmware
I have been having a weird issue. In the past few weeks we have had a couple clients that had trouble connecting to the SSL VPN. When I was investigating I found the VPN group was "missing" from the User/Groups page in policy manager, but still shows up in the authentication page in the SSL VPN settings. I was not able to sign in until I re-added the group to the Users/Groups section. Then the group showed up twice in the SSL VPN settings. One said "Any" for authentication server. One had the domain name. I unchecked the "any" one and checked the other one and then I was able to sign in. The only thing I can think is I had upgraded their firewall. Maybe a problem with that?
Today I am looking at one of our biggest customers firewall and I have almost the same thing. The group shows up in SSL VPN settings but does not show up in users/groups but somehow the users are still VPNing in without a problem. How does the group exist in one place but not in the other?
If I add a new group and select ANY and hit ok, the group shows up in the users/groups page. I feel like there is a bug in this somewhere.