Options

RX packet errors

One on of my fireboxes, M200, it seems like it has alot of errors. Is this normal? My other firebox doesn't have any errors. The difference is the M200 is configured as mixed routing mode and the M370 is configured is drop-in mode.

Interfaces

eth0 Link encap:Ethernet HWaddr 00:90:7F:xxxxx
inet addr:xxx.xxx.xxx.24 Bcast:xxx.xxx.xxx.31 Mask:255.255.255.240
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:19560908 errors:73109 dropped:0 overruns:0 frame:0
TX packets:9648025 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:23548250522 (21.9 GiB) TX bytes:1710919585 (1.5 GiB)
Memory:ffe4e4000-ffe4e4fff

Comments

  • Options

    Have you tried replacing the Ethernet cable which is connected to that interface?

    Are you also seeing errors on the device which is connected to this interface, presumably your ISP device? Contact your ISP if you can see the stats directly.

    Drop-in vs Mixed Routing should not be an issue.

  • Options

    I will try replacing the ethernet cable. Yes, it is from the isp interface. I will try contacting the Isp. Thanks for your help.

  • Options

    @Bruce_Briggs, I replaced the ethernet cable and I contacted the isp. There aren't any problems with the isp device. I am still getting a large number of rx packet errors. Do you have any other ideas?

  • Options

    Verify the Link Speeds, Duplexing, and MTU of the NIC on each device and make sure they match or are set to auto.
    You could also try placing a small switch between the firebox and your ISP's hardware to see if that helps.

    It's usually something simple.

  • Options

    Speed/duplex mismatch issues usually have collisions as well as errors.
    If you are not seeing lots of collisions, then most likely it is not a speed/duplex mismatch.

  • Options
    edited October 2021
    > @MeramecBrad said:
    > One on of my fireboxes, M200, it seems like it has alot of errors. Is this normal? My other firebox doesn't have any errors. The difference is the M200 is configured as mixed routing mode and the M370 is configured is drop-in mode.
    >
    > Interfaces
    >
    > eth0 Link encap:Ethernet HWaddr 00:90:7F:xxxxx
    > inet addr:xxx.xxx.xxx.24 Bcast:xxx.xxx.xxx.31 Mask:255.255.255.240
    > UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
    > RX packets:19560908 errors:73109 dropped:0 overruns:0 frame:0
    > TX packets:9648025 errors:0 dropped:0 overruns:0 carrier:0
    > collisions:0 txqueuelen:1000
    > RX bytes:23548250522 (21.9 GiB) TX bytes:1710919585 (1.5 GiB)
    > Memory:ffe4e4000-ffe4e4fff


    These are usually indicative of physical issues.

    First try to replace the cable then reboot the firewall to reset the counters. If errors come back then that means it’s either an interface issue on firewall or on the other device. First check the duplex settings after confirming max duplex settings of the ISP… If it gets to the point where that doesn’t work (after rebooting to reset the counters again) get a support file and get a hold of WG support.
Sign In to comment.