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Dimension remote backup ZIP files only contain apt file
We have had Remote Backup configured on our Dimension for some time. I just noticed recently that most of the ZIP files that are created contain only an "apt-submissions" txt file that is 0 KB and nothing else. The ZIP files themselves are currently about 244 MB, but still only have that one file. I took a backup by had last week and it appeared to contain all of the files, so I thought it was just the automatic backup not working right. But then the auto backup from Friday looked good. So it appears that occasionally the ZIP files contain everything, but not all the time. I'm not sure how to tell if something is erroring out during the backup or what is going on.
Thanks!
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Hello Brandon,
Usually indicates an incompatibility issue with the SFTP server. See similar Known Issue with Freesshd.
https://watchguardsupport.secure.force.com/publicKB?type=KBKnownIssues&SFDCID=kA4F0000000fxb8KAA&lang=en_US
What's your SFTP server ?
Pull the diagnostic file (System Settings / Diagnostics / System Diagnostic) and inspect ...logs\wlogserver\wlogserver.log around the time the backup ran for issues.
Yep, we had Freesshd running. I will try something different.
Thanks!