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WatchGuard AuthPoint outage?

ucaoemili95ucaoemili95
edited November 2020 in Firebox - VPN Mobile User

I believe WatchGuard may be having a large outage. I've been contacted by several AuthPoint clients, who are not receiving push notifications; thus being unable to authenticate with the VPN. I have been unable to re-connect myself, after testing a different user's account.

Is anybody else experiencing issues? 10.0.0.0.1

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    james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @ucaoemili95
    I have not yet seen any reports of an outage. If you're running into an issue like this I would suggest opening a support ticket so that we can gather your account information and investigate.

    You can open a case online by clicking the support center link above, or by calling using a number here: https://www.watchguard.com/wgrd-support/support-by-phone/all

    -James Carson
    WatchGuard Customer Support

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