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TDR classifying ScreenConnect as Threat
Is anyone else seeing TDR classifying the Connectwise/LabTech ScreenConnect program being classified as a Threat with a score of 8 starting today?
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Is anyone else seeing TDR classifying the Connectwise/LabTech ScreenConnect program being classified as a Threat with a score of 8 starting today?
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Good morning @BrianSteingraber. Please submit this to support immediately. If this is indeed a false positive we want to make sure we remedy this quickly. Please include the MD5 and full path of the problem file. In the mean time you can add it as a whitelist item to your signature overrides. You can accomplish this using the Actions Dropdown in the Indicators page. Hope this helps! https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/services/tdr/tdr_indicators_c.html
Ricardo Arroyo | Principal Product Manager / ThreatSync Guru
WatchGuard Technologies, Inc.
@Ricardo_Arroyo, I already whitelisted and submitted to our MSP/ConnectWise vendor. I'll also submit a support case shortly.
Case submitted