Fireware v12.5.3

V3N7UR4 · April 2020

Hi,
On a T35, after upgraded to Fireware v12.5.3 and reset to default no longer can connect to Watchguard Cloud.

WatchGuard Cloud Status

registration_status: 3
enabled: 1
connected: 0
token_required: 0
management_enabled: 0
disconnect_reason: Registration failed

Any help?

Bruce_Briggs · April 2020

You should open a support incident on this

cklassen · April 2020

This sounds like this known issue: https://watchguardsupport.secure.force.com/publicKB?type=Known Issues&SFDCID=kA10H000000g67dSAA&lang=en_US

V3N7UR4 · April 2020

@cklassen said:
This sounds like this known issue: https://watchguardsupport.secure.force.com/publicKB?type=Known Issues&SFDCID=kA10H000000g67dSAA&lang=en_US

Maybe…
Have a support case on going...

Fireware v12.5.3

WatchGuard Cloud Status

Answers