TDR access for MSP customers

We have customers that want to get access to their own TDR portal and investigate alerts, etc. Currently this is not possible. If we give them access through WG Portal they get extra access and can see other customers data too!!!

I hope WatchGuard adds this feature soon so that we can create a TDR account for customers who want to have access to their OWN TDR portal - with read-only account option.

Comments

  • Ricardo_ArroyoRicardo_Arroyo WatchGuard Representative

    Good morning @Sean! WatchGuard is planning on making TDR much more integrated with WatchGuard Cloud (WGC), therefore inheriting many of the features already provided by WGC and described here. Keep a look out for announcements around the midpoint of this year. Enjoy!

    Ricardo Arroyo | Principal Product Manager / ThreatSync Guru
    WatchGuard Technologies, Inc.

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