Directories and Domain Services

I'm in the process of setting up authpoint and EPDR to connect to entra id. I was following the instructions here https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/external-identity_azure-ad.html and at this point i have an the external identity setup and it says connected when i use the check connection option but i don't see any users or groups from entra id. Do i need to add a authentication domain under the Directories and Domain Services then choose watchguard cloud directory?

Comments

  • Hi @NetworkWise
    I'd suggest opening a support case so that we can assist with your account info and be able to look at your logs.

    If you're not seeing any users, the group in Entra likely isn't matching the Azure AD groups that AuthPoint is looking for.

  • @NetworkWise said:
    I'm in the process of setting up authpoint and EPDR to connect to entra id. I was following the instructions here https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/external-identity_azure-ad.html fruit merge and at this point i have an the external identity setup and it says connected when i use the check connection option but i don't see any users or groups from entra id. Do i need to add a authentication domain under the Directories and Domain Services then choose watchguard cloud directory?

    Yes, after the External Identity shows “Connected,” you still need to:
    Go to Directories and Domain Services
    Create an Authentication Domain for Microsoft Entra ID
    Then in AuthPoint, create a Group Sync using that domain

    That’s what actually imports the Entra ID users/groups. You do not use “WatchGuard Cloud Directory” for Entra sync.

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