Snapdragon with Authpoint logon app

jreedtbfjreedtbf
in AuthPoint - General

I purchased a new laptop, unknowingly with a snapdragon processor and it doesn't seem like the watchguard logon app will work. It is installed but doesn't run. Has anyone been able to get this to work?

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @jreedtbf

    The logon app doesn't currently support ARM-based Windows devices. There is an open feature request (AAAS-10836) for this. I don't currently have an ETA as to when this might be supported.

    If you'd like to follow up on this request, please open a support case and reference AAAS-10836 in the case. The technician assigned to the case can set that up for you.

    -James Carson
    WatchGuard Customer Support

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