AuthPoint Agent for Windows 4.0

Mr_BitMr_Bit
in AuthPoint - General

Hello,

I'm testing the new Agent 4.0 version for Windows with mixed results. The release notes states:

Agent for Windows v4.0 — Release Date: 23 May 2024
Enhancements

When you authenticate with OTP, the Logon app now automatically makes the OTP field active so you do not have to select the field before you can enter your one-time password. [AAAS-26564]

I found 3 problems:

  1. The Release Date on the Authpoint release website ( https://www.watchguard.com/support/release-notes/Cloud/Content/en-US/AuthPoint/agent_releases.html) is wrong
  2. the app doenst make the OTP field active, you still have to click in the first number field to enter the code
  3. the "Enter" key on the numeric keypad does not work, i can enter the numbers but have to use the return key

Regards

Marko

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Mr_Bit
    I suggest opening a support case so that our team can gather more information about your installation and add to it. You can open a support case via the support center button at the top right of this page.

    -James Carson
    WatchGuard Customer Support

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