Linkus client YEASTAR

AantolkovicAantolkovic
in Firebox - VoIP and Video Conferencing

Dear all,

I have a problem with linkus client. I open port on my watchguard 8111 and client is success connected to PBX but cannot make an call. I try change service port to another but it is the same.. With mikrotik gateway, everything is working.. Do you have that problems?

Thank you!

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Aantolkovic

    VoIP (SIP) calls usually require a range of ports to be open. I would suggest checking with your VoIP vendor to ensure that any required traffic is being allowed.

    If you look at the traffic monitor, do you see any denies (red log lines that say Deny) if you search for the IP that is attempting the VOIP connection?

    -James Carson
    WatchGuard Customer Support

  • AantolkovicAantolkovic

    Yes, I have opened every port that I need.. SIP, 10000-12000 etc.. Port 8111 is needed for linkus only.. Everything is working, https custom to PBX.. But Linkus no... I can make connection from inside to outside, phone is ringing but cant answer to that call... I try everything with another gateway and everything is working with the same firewall policy (mikrotik)...

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Aantolkovic I'd suggest you open a support case so that one of our support reps can take a look at the issue with you. You can do this via the support center link at the top right of this page.

    -James Carson
    WatchGuard Customer Support

Sign In to comment.