Mobile VPN IKEv2 Problems

enp_adenp_ad
in Firebox - VPN Mobile User

I am experiencing issues with my Firebox T80, specifically with the Mobile VPN IKEv2. It appears to establish a connection, but I am unable to access any internal or external resources. In contrast, Mobile VPN SSL works perfectly. I have attached some screenshots.

Perhaps someone here can offer assistance?





Comments

  • Bruce_BriggsBruce_Briggs

    Have you selected Users or Groups on the Authentication tab?

    What do you see in Traffic Monitor when Mobile VPN IKEv2 access is tried?

  • enp_adenp_ad

    Hey there, i test something more.

    I use the Profile from the Firebox on my Macbook, and it works fine.
    It was the same Profile that i uses on my Windows 11 Notenbook and it does not work.

    Any Clue what the heck is going on?

    Macos:

    Windows:

  • enp_adenp_ad

    Ok, all done. IKE2 is ready to use, for some users!

    User wo have da DS-Lite Internet Connection.
    Can not use IKE2 or can not connect to some adresses!

  • james.carsonjames.carson Moderator, WatchGuard Representative

    @enp_ad
    The logs you're showing there suggest that packets are being dropped, or packets are being sent asymmetrically. If the firebox does not have a connection logged (as in a TCP handshake as been completed, and is being maintained via keep-alives) it will drop the connection.

    If the users experiencing this are coming from a common ISP, or from a specific remote network, it may be worth checking that -all- of your traffic is reliably being received from there.

    -James Carson
    WatchGuard Customer Support

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