Access Portal - Reverse Proxy - OWA: Attachment size limited?
It is not possible to open or download files larger than 2MB. We are using a on-premise Exchange Server.
For example:
I want to open a PDF file. It is possible to open a PDF file smaller as 2 MB. A PDF file larger than 2MB does not open. I will see an unlimited loading bar. I can´t even Download the file.
With Word/Excel files:
I can´t open this files in a browser, so the browser will ask me to download this files. Files larger than 2 MB can´t be downloaded.
It is possible to open and download this files, when I connect to OWA in LAN. The files are not broken. I tested it with several files.
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Comments
Hi @VGBH
Do you see any error logs for 'portald' or 'guacd' in your traffic monitor when you try to open these attachments?
I'd suggest opening a support case so that our team can look at your firewall's logs and help.
-James Carson
WatchGuard Customer Support
Solution:
I found this command in this KB article because I got the same [crit] log message. https://techsearch.watchguard.com/KB/WGKnowledgeBase?lang=en_US&SFDCID=kA10H000000g4bRSAQ&type=Known+Issues