Issues setting up firebox M470

TytanmusTytanmus
in Firebox - Hardware

I'm having issues getting connection on any of my ports, they do not let traffic through. Port 1- 7 can be set to trusted and have all the normal settings and still nothing.

When trouble shooting with the pc it says that it can not find the DNS or the Dhcp server.

all help is appreciated

Comments

  • Devlin_RDevlin_R
    1. Is a DHCP pool enabled on the FW port your connecting too?
    2. Is the PC set for DHCP?
    3. Do you have a DNS outbound rule permitting DNS offered by point 1 above?
  • Bruce_BriggsBruce_Briggs

    How are you making changes to your config if none of the interfaces work?

    What does "all the normal settings" actually mean?
    Are you setting up different subnets on each firewall interface?

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hello @Tytanmus

    After the initial quick setup wizard, the only ports that are configured are ports 0, 1, and potentially 2.

    -If you are not getting a DHCP address, DHCP is very likely not enabled on that network.
    -If DHCP is not set up, you likely will also not have a DNS address assigned by the DHCP server.

    I would suggest starting here:
    (Quick Start — Set Up a New Firebox)
    https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/installation/qsg_firebox.html

    If that isn't helping, I'd suggest contacting support via the support center link at the top right of this page.

    -James Carson
    WatchGuard Customer Support

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