Deletion protection for Subscriber accounts for Partners

GDAGDA
in AuthPoint - Product Enhancements

Would it be possible to implement some form of protection against accidental deletion of WatchGuard Cloud subscriber accounts from the Partner management portal? Tombstoning accounts after deletion to enable recovery within a specified timeframe would be ideal.

The impact of a deleted account is very significant for AuthPoint deployments especially if the Logon App has been deployed.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @GDA,

    This is an open feature request, its ID is WCD-2464
    If you'd like to follow it, please create a support case and mention WCD-2464 somewhere in the case. The tech assigned the case can set that up for you.

    -James Carson
    WatchGuard Customer Support

  • Mikey65Mikey65

    Is there any way to recover a deleted account?

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Mikey65
    No, once the account is erased, it is gone.

    -James Carson
    WatchGuard Customer Support

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