Simpler Way to Disable Users, Request for one-click method

According to support and online documents, the only way to disable a user, such as a VPN user in the Firebox-DB, is to either delete that user, or uncheck them from all of the authentication servers.

There should be a better way to enable/disable users such as VPN users that you only want to give access as needed, and disabled when not. One way I suggest is to add a button under the list of users next to the [Unlock] button that says [Lockout]. Now an admin can quickly see in the list of users under "Lockout Status" which ones are enabled and which aren't. With WatchGuard's current method, an admin has to perform several steps to see if that temporary use account is enabled on any authentication servers: Click the [Click the lock to make changes] button, tick the box next to the user account, click [Edit], then scroll down to the list of "Firebox Authentication Groups" just to see if that user is enabled on any.

Please make the admin's job easier. Thank you.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Green_Level
    I'll pass this along to our product team. Thank you for the feedback.

    -James Carson
    WatchGuard Customer Support

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Feature request FBX-23503 created. Please create a support case and mention FBX-23503 somewhere in it if you'd like to follow that request.

    -James Carson
    WatchGuard Customer Support

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