Remote Restart Firebox
M200 with Total Security
Device is running
Management connection stopped working in Dimension. Logging connection still showing that it's working ok.
During troubleshooting of the management connection, we thought to try the simple things first as our technicians have not reported making any changes to the device or dimension: Step 1: Restart the watchguard. We thought this would be simple enough....
1) Can't use dimension action button - because remote management is not working, the reboot option is not available.
2) Log into the box remotely and Front Panel won't load - therefore we can't get to the reboot button to restart it there.
3) It has current firmware, so loading new firmware to force the restart isn't possible.
Are there any other ways to restart a watchguard remotely? If not, probably should add that option to a second screen in the web management console. Otherwise it looks like an onsite visit to power cycle the device.