No MFA for Watchguard Cloud

firewall_enexfirewall_enex
in FireCloud General

Hey guys,
I have a question for you. We recently started the migration of our customers' firewalls to the WatchGuard Cloud. Now I tried to secure the accounts with TOTP, but it seems to me like this feature is nonexistent.
So my question is: Is there really no option to secure these, in my opinion, pretty important accounts with real MFA?

I mean, there has to be a way to secure these accounts with MFA, or not? It would be absolutely hilarious if a network security company did not provide you with an option to secure your admin accounts with MFA XDXD

I am aware that there is some sort of "MFA" with AuthPoint. However, this solution is absolutely worthless for us. Because you can't use TOTP it is mind-boggling so the only solution would be to use one or multiple phones, and if you need to log on to an account, you either gotta make your way from home to the office to authenticate via AuthPoint, or you pray that someone is in the office to grant you access over AuthPoint... In case you have to change something in the evening or during holiday time, well, good luck...

Conclusion: So at the moment none of our admin accounts are secured with MFA... Sure, all VPN Accounts have MFA implemented, all Microsoft accounts, TeamViewer, basically everything is secured with MFA except for the WatchGuard cloud accounts, arguably one of the more important accounts. But I mean WatchGuard as a network security company appearing to business customers for sure knows what they are doing if they deem real usable MFA as not needed for business customers using WatchGuard Cloud they are right for sure.

**Now I have finished venting, sorry. Just really frustrating, but also ironically funny somehow. Anyway, just wanted to give my point of view on this topic, and if anyone knows a way to secure the accounts with a usable solution like TOTP, please let me know. **

Best regards
firewall-enex
(Account not secure via MFA)

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