AP120 and Fireware 12.11.4

bfordbford
edited November 9 in WiFi - Firebox Managed

I just upgraded to FW 12.11.4 and my AP120 (x3) are stuck at "Discovered". I understand they aren't supported any more but does that mean they won't connect and aren't usable?
How can I get them to at least connect?

Will I have to downgrade until I replace my AP120's?

WSM 2025 1.2
FW 12.11.4 (from 12.8.2)

Comments

  • Bruce_BriggsBruce_Briggs

    Review this article:

    Cannot connect to APs after Firebox upgrade to Fireware v12.11
    https://techsearch.watchguard.com/KB?type=Article&SFDCID=kA1Vr0000009EuzKAE&lang=en_US

    From it:

    To workaround this issue:

    Downgrade your Firebox to Fireware v12.10.
Use the Gateway Wireless Controller to upgrade your access points to the latest firmware version.
You might need to re-trust your APs before you can manage the device and upgrade the firmware.
Upgrade the Firebox to Fireware v12.11.
  • Bruce_BriggsBruce_Briggs

    And, from the Fireware v11.12.2 Update 1 Release Notes

    "After you upgrade to Fireware v11.12.2, you must trust any AP100/102, AP200, and AP300 devices in your deployment. See the What's New in Fireware v11.12.2 presentation for important information about this new feature."

  • bfordbford

    Thanks Bruce;
    I double checked my AP firmware before I updated to 12.11 and I had the latest firmware on my AP's.
    My AP120's were at 8.8.3-12, so I wasn't expecting any problems.

    I power cycled one at the POE switch; it went 'unreachable' then back to 'discovered' but not further.

    I wonder if I shouldn't have upgraded to 12.11 from 12.8?

  • Bruce_BriggsBruce_Briggs

    Supposedly, the old Wifi 5 models should still operate with their last known configuration, but can no longer be updated from the Gateway Wireless Controller.

  • Bruce_BriggsBruce_Briggs

    I have an old AP200 in a closet someplace, but I have not tried it with 12.11.4

  • bfordbford

    We still have 3 AP200's that connected just fine! I would have thought they wouldn't be connected either!

    I will do my first 'downgrade' and see what happens.

  • bfordbford
    edited November 10

    Thanks again Bruce for the information.
    I downgraded back to 12.8.2 and my AP120's came back online as expected.
    I then upgraded to 12.10.4-2 and my AP120's are still online without issues, I'm will upgrade to 12.11.4 another day.

  • Bruce_BriggsBruce_Briggs

    Good luck

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