Unexpected SAML Auth Behavior
We've already opened a ticket for this, but I wanted to throw this out to the community to see if anyone else is seeing similar behavior.
We are using the Mobile SSL VPN Client version 12.11.4 with an M290 on firmware 12.11.3.B719894.
With SAML requests going to Entra/Azure
When I installed Office 2021 LTSC.
I said yes to the prompt asking if I wanted to allow my credentials to be used to log in to all Microsoft products. (Office, Teams, Onedrive, Edge, ect ect).
I've applied the 12.11.4 workaround in regards to copying the WatchGuard folder to the AppData/local folder.
When I run the client and auth with SAML. The webview2 window opens and is white for a few seconds, and then says You've been successfully authenticated and nothing happens. The window doesn't close, and the connection doesn't establish.
The log shows the following.
2025-09-26T10:16:04.300 Requesting client configuration from XXX.XXX.XXX.XXX:443
2025-09-26T10:16:07.991 Navigation complete.
If I right-click within the WebView2 window and click refresh, it closes the window and completes the connection successfully to the firewall.
I assume that the prompt with the Office install to use the credentials is allowing me to bypass actually having to go through the auth process on the webview2 screen.
My co-worker specified No on that Office install screen when prompted to use the creds for all Microsoft products, because he wants to be able to log in to each Microsoft product with different creds. He has to go through the whole login process on the webview2 screen in order to authenticate the SAML VPN connection.