Watchguard cloud upgrade cluster

martindavidsson

I have scheduled an upgrade of M590 cluster - my concern is if that should work flawless or is it something I should think extra about or not even do the upgrade in that way?

I used to upgrade the cluster manually but do upgrade other stand alone firewalls using cloud and it has been working fine so far.
So now I want to try upgrade the cluseter as well.

Final question, when I schedule a upgrade using cloud - is it possible to see it somewhere and also stop it if I for some reason regret the scheduled upgrade?

/Martin

ScottR_77

Hi Martin, I used the cloud upgrade for my cluster (M390) to the last v12.11.2 firmware and it worked fine, not sure on the other points, interested to know myself.

james.carson

Hi @martindavidsson

If the firewall has an upgrade failure, it will generally abort the upgrade and reboot itself on the same firmware.

If you wish to cancel a scheduled firmware upgrade, you can do so via WatchGuard Cloud. See:
https://www.watchguard.com/help/docs/help-center/en-us/Content/en-US/WG-Cloud/Devices/sub_upgrade-firmware.html#Downgrade

If the device is already in the process of upgrading and you want to abort, it will not be reachable, so it's best to let it finish, then downgrade.

martindavidsson

@james.carson said:
Hi @martindavidsson

If the firewall has an upgrade failure, it will generally abort the upgrade and reboot itself on the same firmware.

If you wish to cancel a scheduled firmware upgrade, you can do so via WatchGuard Cloud. See:
https://www.watchguard.com/help/docs/help-center/en-us/Content/en-US/WG-Cloud/Devices/sub_upgrade-firmware.html#Downgrade

If the device is already in the process of upgrading and you want to abort, it will not be reachable, so it's best to let it finish, then downgrade.

Thanks, I also created a support case and got it resolved.
Will plan for a cloud upgrade of the cluster after vacation.

/Martin