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Authpoint License Activation

Hello,

I purchased a license for authpoint and activated it. But when I try to login my imac computer it gives following error.

The Authpoint license for this account is expired. Contact your Authpoint administrator or service provider.
What should I do?

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @pasayev
    Depending on what kind of account you have, you may need to apply it to a specific subscriber.

    I'm not exactly sure where you are in that process, or what your account looks like. Can you please create a support case or call support -- they can assist you.

    -If you prefer to work online, use the support center link at the top right of this page.
    -If you prefer to work on the phone, please call the number closest to you here:
    https://www.watchguard.com/wgrd-support/support-by-phone/all

    -James Carson
    WatchGuard Customer Support

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