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Logmein app control blocks gotowebinar

phanaaekITphanaaekIT
edited June 8 in Firebox - Subscription Services

This seems to have been an issue for a while now. If you block logmein in app control, you can no longer join or register for gotowebinar meetings. FB 12.11.2 App Control 18.370

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @phanaaekIT

    GoToMeeting and LogMeIn are owned by the same company, and use similar technologies between their products. The screen sharing between those two products use the same technology, and will be detected in the same way.

    -James Carson
    WatchGuard Customer Support

  • phanaaekITphanaaekIT

    I'm aware it's the same company but if it can't be fixed to only block one app and not the other then maybe it should be renamed GoTo products or removed to avoid confusion.

  • james.carsonjames.carson Moderator, WatchGuard Representative
    edited June 8

    Hi @phanaaekIT
    I can request that the folks that maintain the signatures consider renaming that specific definition. There are already items named LogMeIn and GoToMeeting, so they very likely look for different specific bits of protocol. One of them may also be looking for an older version of their protocol.

    Fixed typo -JC

    -James Carson
    WatchGuard Customer Support

  • james.carsonjames.carson Moderator, WatchGuard Representative

    @phanaaekIT
    I filed this under FBX-29846

    -James Carson
    WatchGuard Customer Support

This discussion has been closed.