Lock Mode causing registry alerts

kcarpenter

When I enable Lock Mode I have a few machines that constantly receive an action block for security message. Example, SurfaceExperienceService gets blocked from what I assume is a registry entry or read. I see no way to allow this. Its got so bad that I turned off Lock mode and just enabled Hardening, which solved the problem, but then I get Detected Alerts that all my Workstations are in Hardening mode.

David_Carro

Those are the Advanced Security policies. In order to check what exact policy is being triggered, we would need data from the device.
My advice is to open a case with the support team.
You can do so by clicking the Support Center at the top right, and register a new case for the best solution on your issue.

Regards,

kcarpenter

Turns out his install stopped updating. I had to uninstall and then re-install and so far the error is no longer coming up.

David_Carro

Hello, @kcarpenter

thanks for the feedback.

have a nice day!