Web UI - Unhandled internal packet

This feature is available on policy manager. However, there is no option to turn on/off the "unhandled internal packet" feature using Web UI.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @dtran

    Unhandled Internal Packet means that there is traffic on the inside of your network that didn't match a rule and was denied. There isn't a way to turn this off - it's resultant of there being a lack of a rule to handle your traffic.

    If you don't want to see traffic being denied that you have intentionally not made a rule for, create a packet filter for that traffic, set the action to Deny, and ensure the "send log message" checkbox is unchecked.

    -James Carson
    WatchGuard Customer Support

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