Invalid license key or serial number error on MacOS MVPN client

RawlcoTechRawlcoTech
in Firebox - VPN Mobile User

I have deactivated a Mobile VPN installation on a Windows PC and would like to re-license on a Mac. I have installed the Watchguard branded 30-day trial MVPN client on the Mac and it connects fine, but when we try and license it with the deactivated key and serial we get the following error: invalid license key or serial number (product). The version is 4.73 Build 30031

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