Access Portal with Authpoint - returning to Login page

EAGSYN

I am trying to setup up Authpoint MFA on the Access Portal on my T45. I've primarily followed this:

https://www.watchguard.com/help/docs/help-center/en-US/Content/Integration-Guides/AuthPoint/access-portal-saml_authpoint.html

I am to the point where I can choose Authpoint-SAML instead of Username and passphrase. I can enter my name, move to the password page, enter that and click the send Push. I receive the push on my phone and approve.

Then the page just moves back to the main login page. The URL then says:

https://portal.mydomain.com/auth/login?errcode=501

The logs up in the Cloud for Authpoint say the authentications are successful.

I thinking this is something not configured correctly on my Firebox, but I'm not sure.

Also, once I can get this working, how do you remove the option to use just a Name and Passphrase from the Access Portal main page?

Anyone have any suggestions?

james.carson

Hi @EAGSYN
Are you able to log in with a local user (from the Firebox-DB group?) That would help determine if the AuthPoint user is causing an issue, or if this is a AuthPoint issue.

If you think something might be wrong with the SAML integration between AuthPoint and the Access Portal, please check the integration guide here which goes over what settings go where step by step:

(Firebox Access Portal Integration with AuthPoint)
https://www.watchguard.com/help/docs/help-center/en-US/Content/Integration-Guides/AuthPoint/access-portal-saml_authpoint.html

John_Shawver

did you figure it out? I had same issue where the saml cert on firebox had renewed and i just uploaded the new one to the cloud config.

https://yourfirebox.domain/auth/saml (download cert here)
upload to the cert to saml resource associated in your watchguard cloud configuration.