Jitter and Latency on Internet connections

Wingmantech

Hello,
From time to time our Internet provider has issues with jitter and latency which causes issues with our VOIP system. The connection does not fail so it never goes to our secondary Internet connection. However, the call quality and other Internet related functions suffer until the ISP resolves the issue. Is there a way to view the external interfaces connection quality? Or can the WatchGuard show the jitter and latency on a connection? If the WatchGuard management software cannot accomplish this are their recommendations for another monitoring solution?
Thanks,

Bruce_Briggs

If your firewall is connected to WG Cloud, then you can see this info there.

See the "View the Report" section, here:
SD-WAN Report
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/WG-Cloud/Devices/reports/report_sdwan.html

The Status selection shows a nice graph view of each.

FYI - I have just a single WAN interface, and the SD-WAN report does show my WAN interface in the report. I do have link monitoring set on it.

Wingmantech

Thanks for the help.