ERROR 12007 or 12001 INSTALL EPDR IN PC NO INTERNET TO PC PROXY

AhmedAhmed
in WatchGuard EPDR/EDR/EPP

I have an issue with the connection. When I install the agent that points to the proxy computer, it always gives an error. Does anyone know? I followed the settings in the WG help.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Ahmed

    When we see this error there's usually something in front of the PC proxying traffic or denying access until the client authenticates. Is there any type of proxy server in front of your PC?

    I'd suggest opening a support case (you can use the support center link at the top right of this page to do this) so that our team can help.

    -James Carson
    WatchGuard Customer Support

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