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Supported 5G modems
Greetings.
I am looking to use a 5G usb modem as a failover on a T15. The only list I can find of supported modems is 3/4G modems. Is there an updated list with 5G modems anywhere or is there a way for me to verify if a modem will work?
Regards
Stoffe Eriksson, Farsight.
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Answers
This is the list when it comes to Modem interfaces https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/networksetup/modem_interfaces_about.html you could go 3rd party 5G router for outbound failover, at least then you can place the LTE in a better position linked to one of your interfaces.
Hi @Farsight_Tech_Nordic
The firewall itself doesn't see a difference between a 3G, 4G, or 5G modem - it treats them the same way.
The list of supported devices in in the article here:
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/networksetup/modem_interfaces_about.html
The T45-CW supports 5G connections natively, and the T80/T85 support 5G connectivity via an LTE expansion module that goes in the back of those devices.
If there is a specific USB modem model that you'd like to be supported, I would suggest opening a support case with the details for that device.
-James Carson
WatchGuard Customer Support