When I called into support they said I should use Dimension instead of log server. How do I switch over? Is it really better?
WatchGuard Dimension is a new free server we provide over Log-Report Server.
More info you can find here:
You can install WatchGuard Dimension in a VMWare or in a Hyper-V environment, on a virtual machine with a 64-bit OS. Dimension is distributed as an .OVA file for installation on VMWare ESXi 5.x and as a .VHD file for installation on Hyper-V.
Daniele Mammano | Support Engineer
So what's the advantage? Is it just that I run it as a VM instead of having to also manage a windows instance?
the advantage is that you can edit your setting like RAM, or CPU or Hard Disk in easy way, due to the Dimension server is a VM.
It is also free, so you don't need to buy a service to store your logs.
And Dimension have also Report you can schedule and generate in base of your needs.
In addition Dimension have the possibility to manage Firewall buying a license called Dimension Command. For more information just check www.watchguard.com or ask your sales engineer representative or our Video Tutorial.