10Gb RJ45 Ethernet interfaces (M690 only)

edited August 2023 in Firebox - Hardware

Hello !

In WatchGuard Firebox M290/390/590/690 Hardware Guide
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Hardware-Guides/firebox-m290-390-590-690-hardware-guide.html

10Gb RJ45 Ethernet interfaces (M690 only)

The Firebox M690 interfaces10 and 11 are RJ45 Ethernet interfaces that support link speeds of 1000, 2500, or 10000 Mbps. Each RJ45 interface has two indicators. The right indicator shows the interface connection status. The left indicator shows interface activity.
Indicator Indicator Color Interface Status
Connection (right) Yellow Link at 10 Gbps
Green Link at 2.5 Gbps
Not Lit Link at 1 Gbps, 100 Mbps, or no link
Activity (left) Yellow, blinks Power on, network activity
Not Lit Power off, no connections

My question is there limitations or restrictions of using these interfaces.
I tried connect the interfaces to Dell switches Dell S5248F-ON SFP28 ports 10GBast-T trancivers but intefaces stay down and indicator leds do not t have any light

I tried to connect the port to 1GbE ethenet switch the it worked as expected - i als0 loged to firebox with ssh and and looked these port link_speed configuration option and there was highest speed was only "1000-full Force 1000 Mbps full-duplex operation" - terminale console output:
WG(config/if-fe10/10)#link-speed ?
10-full Force 10 Mbps full-duplex operation
10-half Force 10 Mbps half-duplex operation
100-full Force 100 Mbps full-duplex operation
100-half Force 100 Mbps half-duplex operation
1000-full Force 1000 Mbps full-duplex operation
auto-negotiate Enable automatic negotiation

Lauri-Alo Adamson

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    What are the model numbers of the transceivers you're trying to use on each side?

    -James Carson
    WatchGuard Customer Support

  • edited August 2023

    The Firebox M690 interfaces10 and 11 are RJ45 Connector Ethernet interfaces that support link speeds of 1000, 2500, or 10000 Mbps. Dell S5248F-ON switch side we use Dell SFP-10G-T-30M-G3 transceivers and we are using CAT6 S/FTP patch cables

  • james.carsonjames.carson Moderator, WatchGuard Representative

    If you can plug those cables into something else and get link, I'd suggest opening a support case. (You can open one using the support center link at the top right of this page.) It's difficult to provide any more data without logs from the firewall.

    -James Carson
    WatchGuard Customer Support

  • It´s intersting if i use same CAT6 S/FTP patch cables and connect watchguard interface/port (10 or 11) with 1GbE switch then link activate and port left LED has yellow light - in watchguard system system manager status report the
    Settings for eth11:
    Supported ports: [ ]
    Supported link modes: 10baseT/Full
    100baseT/Full
    1000baseT/Full
    2500baseX/Full
    10000baseT/Full
    Supported pause frame use: No
    Supports auto-negotiation: Yes
    Advertised link modes: Not reported
    Advertised pause frame use: No
    Advertised auto-negotiation: No
    Speed: Unknown!
    Duplex: Full
    Port: Twisted Pair
    PHYAD: 0
    Transceiver: internal
    Auto-negotiation: off
    MDI-X: Unknown
    Link detected: no

    Then i connected watchguard port 10 to my 1GbE switch status report shows following
    Settings for eth10:
    Supported ports: [ ]
    Supported link modes: 10baseT/Full
    100baseT/Full
    1000baseT/Full
    2500baseX/Full
    10000baseT/Full
    Supported pause frame use: No
    Supports auto-negotiation: Yes
    Advertised link modes: 10baseT/Full
    100baseT/Full
    1000baseT/Full
    2500baseX/Full
    10000baseT/Full
    Advertised pause frame use: No
    Advertised auto-negotiation: Yes
    Speed: 1000Mb/s
    Duplex: Full
    Port: Twisted Pair
    PHYAD: 0
    Transceiver: internal
    Auto-negotiation: on
    MDI-X: Unknown
    Link detected: yes

  • This was the Dell switch problem , after software upgrade it was resolved

  • There is also this fix in V12.10:
    This release resolves link speed issue with the eth10/eth11 interfaces on Firebox M690 devices. [FBX-25206]

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