Trade-up question

Greggmh123Greggmh123
edited July 2019 in Firebox - Hardware

Hello!

I have a client who has a T50 coming up on renewal. Rather than renew, I want to replace it with a T35 because they only have a 100Mbps ISP connection, and the T35 is faster than a T50 in almost all respects (only Firewall Throughput is faster, but only marginally so). A T35 has enough ports, too.

https://www.watchguard.com/wgrd-products/appliances-compare/17846/3593

A T50 renewal with three-year Total Security is $435 (MSRP) more than a T35 at full MSRP, so a trade-up would be even lower, if it's allowed.

One thing that I do not see listed in the comparison is how many TDR licenses come with each device and Total Security.

So:
Can I trade up from a T50 to a T35?
How many TDR licenses are included in a T35 with TS?

Thank you!

EDIT: I emailed my rep a few days ago about it and have not heard back, hence my post here.

Gregg Hill

Gregg Hill

Comments

  • Bruce_BriggsBruce_Briggs

    I found this - a T35 has 20 host sensor licenses:
    https://www.boll.ch/watchguard/assets/WatchGuard_Host_Sensor_EN.pdf

  • Greggmh123Greggmh123

    Bruce,

    That's PERFECT! My biggest client has 16 workstations and a server.

    Thank you!

    Gregg

    Gregg Hill

  • Greggmh123Greggmh123

    Can anyone from WatchGuard answer this question: Can I trade up from a T50 to a T35?

    Gregg Hill

  • James_CarsonJames_Carson WatchGuard Representative

    Hi @GreggHill,

    A T50 would only be eligible to trade up to a T55, T70, or M270.

    You can find the current trade-up matrix here:

    (WatchGuard Trade Up Program Overview)
    https://p.widencdn.net/sijswa/Trade_Up_Program_Overview

    Thank you,

    -James Carson
    WatchGuard Customer Support

  • Bruce_BriggsBruce_Briggs
    edited July 2019

    Certainly a non-obvious link!

  • xxupxxup

    You can't trade up from a T10 to a T35.. How odd???

    Adrian from Australia

  • Greggmh123Greggmh123

    I am asking about going from a T50 to a T35. I don't see why could not go from T10 to T35.

    Gregg Hill

  • xxupxxup

    @GreggHill said:
    ..I don't see why could not go from T10 to T35.

    When you look at the list provided by James, it shows that you can't trade up a T10 to a T15...

    Adrian from Australia

  • Bruce_BriggsBruce_Briggs

    Just because - often the reason why one can't do something that seems reasonable to do

  • Greggmh123Greggmh123

    @xxup said:

    @GreggHill said:
    ..I don't see why could not go from T10 to T35.

    When you look at the list provided by James, it shows that you can't trade up a T10 to a T15...

    You mentioned "You can't trade up from a T10 to a T35.. How odd??"

    While odd that one cannot trade up from a T10 to a T15, it would be even more odd if one cannot go from a T10 to a T35.

    Gregg Hill

  • xxupxxup

    Actually, I made a small mistake reading the chart.. You can go from a T10 to a T15, but not to a T35.. It is still bonkers (Australian for madness)..

    Adrian from Australia

  • Greggmh123Greggmh123

    Bonkers completely describes me! There is a reason that my father-in-law (lovingly) refers to me as "The Family Whack-Job!" (because I am whacko, not any perverted reading of that term).

    Gregg Hill

  • CrazyCDNCrazyCDN

    Just to chime in on this thread even though its old, there is sometimes a promotion called Red for Red which would probably allow you to trade a WG for another, and I don't think there is a restriction on which one you go to:

    https://www.watchguard.com/wgrd-resource-center/promotions/red-for-red

  • Greggmh123Greggmh123
    edited August 2019

    CrazyCDN,

    "Red for Red" is the "trade-up" program. They do have restrictions on what one can go from and to: https://p.widencdn.net/sijswa/Trade_Up_Program_Overview

    Gregg Hill

  • SamirSamir

    At one point, there was a tradeup program from competitive products, which would include any watchguard product. It was under this program we upgraded from our xtm22w to the m200.

  • Greggmh123Greggmh123

    @Samir said:
    At one point, there was a tradeup program from competitive products, which would include any watchguard product. It was under this program we upgraded from our xtm22w to the m200.

    Regarding your "there was a tradeup program from competitive products, which would include any watchguard product" comment, that is incorrect.

    These are two different programs: "Competitive Trade In" is to trade in a competitor's product to buy WatchGuard, while "Red for Red" is the trade-up from WatchGuard to WatchGuard. They have different SKUs and pricing.

    Gregg Hill

  • SamirSamir

    Thank you for clarifying! I knew there was some sort of program but didn't remember the exact name for it.

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