I'm trying to replace the rack mount ears for my firebox m500. Does anyone have any they would be interested in selling? Or, do you know how to get watchguard to respond to support requests?
This site says it is in stock:https://www.deltatechsol.com/watchguard-technologies-wg8586-rackmount-kit-for-firebox-m200-300-400-500/
omg.... Thank you so very much.... even if it's wrong, it's the most progress I've been able to make in my search
Here's the part number and UPC for that part:
Rackmount Kit for Firebox M200/300/400/500
UPC - 654522-08586-3
Part Number - WG8586
If you purchased the firewall new, the rack ears usually come in an accessory kit with some other items -- if you still have them look through any cardboard inside the box, they may be hiding there.
WatchGuard Customer Support
Thanks. I purchased as retired item from ebay. the ears are the only piece I'm missing. I really hate running equipment that's just floating in my rack.