M370 Active directory authentication fail after 12.7.2

GiacomoGiacomo
in Technical Discussion

Hi guys, after 12.7.2 update on our M370 active/passive cluster, the active directory authentication isn't working on the endpoint users.
I've also updated the WG-Authentication-Gateway to 12.7.2 and rebooted the two appliances, checking the System manager -> Tools -> SSO Agents and the registration is present/ok.
No problem for the same users working on Terminal server.

I just opened a case in the support portal.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Giacomo
    Do you happen to have your case number -- I can go look and make sure it gets assigned to the correct team to help with this.

    -James Carson
    WatchGuard Customer Support

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