Passphrase required for this entry

Hi,

M370 12.6.2

Do this mean the scannet file is password protected?

2020-10-14 11:18:46 NetGroup-HA1 scand _copy_data_and_check_file_type: archive_read_data_block() failed, error(-25)='Passphrase required for this entry' Debug
2020-10-14 11:18:46 NetGroup-HA1 scand scan_wg: failed to dearchive file='tmp/scan_01.FofmHa' Debug
2020-10-14 11:18:46 NetGroup-HA1 scand scand_dearchive_file: copy_data failed, error='-25' Debug
2020-10-14 11:18:46 NetGroup-HA1 scand unpacker: fail to unpack file='tmp/scan_01.FofmHa' Debug

/Robert

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @RVilhelmsen
    That log means the gateway AV encountered a password protected archive. Gateway AV treats a password protected archive as a scan error, and will follow whatever action you have set for that.

    Thank you,

    -James Carson
    WatchGuard Customer Support

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