Problem installing WSM 12.6.2

Then I try to install WSM 12.6.2 I get another version is installed please remove the old version. I have uninstalled all watchguard software from the computer and rebooted, and I still get the same answer.

If I try to start WSM 12.6.2 it will start but crashes then I try to connect to the firebox.

Can you please help me?

Windows Application log

Faulting application name: AppMngr.exe, version:, time stamp: 0x5f694601
Faulting module name: AppMngr.exe, version:, time stamp: 0x5f694601
Exception code: 0xc0000005
Fault offset: 0x00053dcb
Faulting process id: 0x20c0
Faulting application start time: 0x01d69c7705372412
Faulting application path: C:\Program Files (x86)\WatchGuard\wsm11\wsm\bin\AppMngr.exe
Faulting module path: C:\Program Files (x86)\WatchGuard\wsm11\wsm\bin\AppMngr.exe
Report Id: b0d9a6e3-4391-4406-bf73-a1ae356d6cd2
Faulting package full name:
Faulting package-relative application ID:


  • Options

    There could be some Registry entries still around.
    Best to open a support incident on this.

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