james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: SSL VPN Client gets stuck at "Connecting" status before failing
The log suggests that the VPN is able to authenticate to the firewall, but is failing to stand up the actual tunnel. Judging by the location, Bruce's suggestion is likely. You can try having the user… (View Post)1 -
Re: WatchGuard is down for maintenance!
Hi @Arek You can check the status of watchguard services at status.watchguard.com (View Post)1 -
Re: IKEv2 routing and internal access
Hi Barry, You would need to delete the default Allow IKEv2 Users policy and create your own. The default policy allows all traffic to any internal host. (View Post)1 -
Re: AP100 TX Power max 15dbm ?
Try 5Ghz -- you may get a higher output via that band. AP100 only has one radio, so you will need to switch it from 2.4 to 5GHz mode. With the AP100 being as old as it is, I do not know what the limi… (View Post)1 -
Re: Firecluster update failure
Hi @D4rkSeven The least disruptive way to correct this would be to: -unplug the inactive member from the network. -factory reset it. -Connect to it using WSM, and upgrade it to 12.9.4. -Reset one mor… (View Post)2