james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: Incoming UDP traffic
Hi @morpheus27 Got it. Thank you. If you see one in the future, click the flag icon under the post and select spam. It flags it for moderation from our IT team that looks over the forum system. (View Post)1 -
Re: Feature Request: Wildcard IPv4 in WatchGuard Cloud Templates
Hi @MrFisher I created a feature request for that - it's FCCM-4608. If you'd like to follow that request, please create a support case and mention that request ID (FCCM-4608) somewhere in the case. T… (View Post)1 -
Re: Feature Request: Radio Settings in WatchGuard Cloud Access Point Sites
Hi @MrFisher There's an existing feature request for this -- WIFI-7194. I would suggest opening these as support cases directly, as that will get everything done in one step. You're welcome to contin… (View Post)1 -
Re: Geolocation configuration times out session
This sounds buggy -- if it continues to happen please consider opening a support case (you can do so via the support center link at the top right of the page.) If you do, please generate a support fi… (View Post)1 -
Re: Users blocked b the firebox
Hi @rbensiam Have the user check to see if they're using a randomized mac address. It'll usually be in their wifi settings in iOS or Android. The phone likely did a DHCPrenew or DHCPinform with the n… (View Post)1
