DNS Server in Ireland down? 34.251.171.117 get unknown error

HN13HN13
in DNSWatch - General

From last Friday on my DNSWatch did not work. I had to disable DNSWatch on my firebox to get my company get back to work.

Isn´t there a fallback to 34.240.115.208?

I am not sure what to do.

Best regards

Hendrik

Comments

  • Bruce_BriggsBruce_Briggs
    edited September 2

    This shows that DNSWatch is working OK, and supposedly has not been down.
    https://status.watchguard.com/
    There is a link to this from the main support site page.

    This shows the 2 DNSWatch IP addrs for Europe:

    https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/services/dnswatch/dnswatch_dns_servers_c.html

  • MrSisuMrSisu

    @HN13 said:
    From last Friday on my DNSWatch did not work. I had to disable DNSWatch on my firebox to get my company get back to work.

    Isn´t there a fallback to 34.240.115.208?

    I am not sure what to do.

    Best regards

    Hendrik

    Same for me!

  • hamzahamza
    edited September 2

    same here on a M270 last Friday at approx. 3PM, even though there were no incidents reported on status.watchguard.com across all regions.

  • HN13HN13

    Hi hamza,

    you had to remove DNSWatch also?

    Hmm questions is what has happened?

  • hamzahamza

    Hello HN31,

    Yes, I had to disable it in order to get the DNS resolution to work, luckly we had DNSWatch only on 1 Firebox out of 100+,

    I left disabled till last Thursday when i got the confirmation from WG Support via a ticket that the issues was resolved,

    No idea what happened exactly, but i'm still waiting for an RCA (root cause analysis), i think it will be published publicly.

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