Here are some helpful links to get you started: WatchGuard Partners: How do I activate licenses for a Panda product from the WatchGuard website? WatchGuard Customers: How do I activate licenses for a Panda product from the WatchGuard website? Urls and Ports Requirements Panda Adaptive Defense 360 on Aether Platform Getting…
Hi, can anyone help with this one? We have a client who uses PureVPN. No matter what we do to AD360 it keeps classifying this as a pup and refuses to allow it to run. We've told the console to allow it and see "The administrator has allowed this threat to run on all computers" against it but whenever we try to run the…
Hi, I'm trying to run WebAccessControlViewer (extracted from urlviewer_forcepoint.zip) on a Windows 2019 server so I can see what URLs are getting blocked. However - when I run it, I get the following error message "The code execution cannot proceed because MSVCP100.dll was not found. Reinstalling the program may resolve…
Hi, We have 3 x Established clients using 360 on RDS servers running on Windows server 2019 with UPD (User profile disks) enabled. Both servers are failing to delete the local, cached copies of the profile with AD360 enabled. If we uninstall AD360 the problem disappears. Has anyone else seen this?
The installer installs Adaptive Defense 360 and two management agents. the Protection Agent Service looks legit and the Management-Agent not. it doesn't have an app icon. does not ask security permission by a first time run. and there is no admin permission need to remove the app. After removing everything looks to run…
Hi, I've got corporate emails in gmail for business browsed with thunderbird. We have this problem - it takes some time to show one message, and thunderbird is overall slow when downloading messages. Settings for OAuth2 are configured as it should be. There were cases when you must restart thunderbird to start downloading…
We have enabled Decoy files on a lot of endpoints and this seems to be generating false positives. Is there a way to prevent these from being sent or at least categorically identify these as decoy detections and avoid unnecessary notifications? Notification details as follows: Name: Trj/RansomDecoy.A Path:…
Hello! We are using "Panda Adaptive Defense 360". I read about the security issue "CVE-2023-36884". So far, there is no patch from Microsoft, but Microsoft writes that their antivirus solution Defender helps here. Does Panda help us here in the same way as Defender (detection and defense)? Quote from the article: Microsoft…
Hi, I am facing problem with a client with tons of Smart ARP attack 976,772 times in the last 24h. Can you help me find the issue and resolve it.
Have Panda Endpoint Protection and need to uninstall it, but uninstall password is not working for some machines. The subscription has expired so there's no longer a way to update or remove the password requirement through the Aether console. Any way to manually remove Panda or remove the password restriction for the…
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